Reception (m/w/d)

Our Coffee INN Hostel in Berlin-Schöneberg offers a unique blend of modern design, first-class service and a friendly atmosphere. It has 52 rooms (1–6 beds).

You can find further information about our hostel here: www.coffee-inn-hostel.com

Responsibilities and QualificationsIf you’d like to work in an international environment, we warmly invite you to apply for the role of Receptionist (m/f/d).

• Handling check-ins and check-outs
• Providing a warm welcome and support to guests, as well as providing information
• Ensuring excellent guest service – professionally handling guest complaints and enquiries
• Recording and managing bookings
• Coordinating with other departments to optimise room occupancy
• Assisting guests in the café
• Maintaining guest records and assisting with reporting
• Helping with general administrative tasks

• Experience in hotel or hostel reception; career changers are also welcome
• Service-oriented and communicative personality
• Knowledge of hotel software is an advantage
• Good command of German and English is essential
• Ability to work in a team, resilience and flexibility

We look forward to welcoming you soon as part of our team at our exciting hostel.